Towing

About Us

Keeping Our Local Neighbors Moving Safely

We started with a single truck and a commitment to helping people out of tough spots. Seeing drivers stuck on the shoulder during a storm or locked out of their cars downtown motivated us to build a service that prioritizes speed and fairness. Our team grew from a small family operation into a dedicated fleet ready for any roadside emergency.

John’s Roadside Assistance Victoria was founded on the belief that nobody should be left waiting for hours without a clear update. We focus on transparent communication and damage-free techniques to ensure your vehicle is handled with care. Every call is an opportunity to turn a stressful day around for a fellow motorist while providing professional towing when it is needed most.

Our Mission

When you call, our dispatchers use GPS tracking to find the closest available unit to your location. We provide a firm arrival time and a clear price quote so there are no surprises when the driver pulls up. Once on-site, we assess the situation and use specialized equipment to perform the towing safely and efficiently.

Towing

Proudly Serving The Capital Region

Our roots are deep in this community, from the Inner Harbour to the quiet streets of Oak Bay. We understand the local traffic patterns and weather challenges that often lead to unexpected breakdowns. Supporting local events and keeping the roads clear for our neighbors is more than just a job; it is our way of giving back to the place we call home.

What They Say About Us:

The tow truck driver was friendly, took care of my car, and told me what would happen before loading it.

Dina McKeen

From the first phone call to the safe delivery, having my car towed was a great experience.

Sabrina Eller

I had to have my historic car towed to a shop to be fixed. I was worried, but the crew took care of it. They did as I asked and employed flatbed towing. They also took care of my car.

Autumn Wright

I had no clue what to do when my car battery died suddenly in the parking lot of a grocery store. I contacted for a battery servicing and the response was prompt and reassuring. The expert arrived with everything we needed and went right to work. He examined the battery, described the problem in layman's words and helped me get my car started again. I’m not going to say I felt like I was being taken advantage of, which is something I constantly worry about in these situations. He also advised me how to avoid the similar problem in future. The entire exchange seemed genuine and direct. I liked that he stayed a few more minutes to make sure everything was okay before he left. It made a tense situation feel doable. It is good to know that they also provide auto towing and roadside assistance and I know I can rely on them if something else happens.

Katherine Phillips

The RV broke down on a family road trip, but these guys were able to have a heavy-duty tow ready in less than an hour. The driver knew a lot about big rigs, which made things a lot easier for us.

Thelma Jackson

Towing was a great experience. They took great care of my car and kept me up to date the whole time, from when they picked it up to when they left it off.

Elaine Moody